Monave receives great reviews at the blog, “My Magnificent Obsession”. Read what this savvy mom has to say about Monave Ultra Matte Shadows, Flat Top Foundation Brush, Foundation, and Lip Gloss here

COMMENTS (1)

  • Tina

    I love Monave Mineral Makeup and have always received great customer service in the past from them. However, about 2 months ago, I placed an order for several items. 3 weeks went by and I still had not received any of my items that I ordered. I sent an email to customer service to inquire as to why I had not received my package. I was sent a reply telling me that one of my items was backordered and would be shipped out the same day. I was really disappointed that Monave never contacted me or even sent part of my order to me that wasn’t backordered. I emailed customer service again to let them know that they really should have notified me that I shouldn’t be expecting my order in the mail within the specified shipping time-frame and never heard back from them. I feel like that was really poor customer service, and was so disappointed in that. I hope that whoever manages/owns Monave will read this comment so that they can address the issues with the customer service department. I really would like to have the great customer service I have received in the past again.

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